Our Cold Chain Logistics Solutions
We provide end to end cold chain logistics including warehousing, order fulfilment, and freight. Onboard in as little as 2 to 4 weeks for a seamless, scalable supply chain.
Temperature Controlled Logistics
HACCP certified cold storage solutions with 24/7 monitoring and backup power. Protect your revenue and prevent spoilage of perishable goods.
Live Inventory Visibility
Our 24/7 warehouse management system provides real time inventory tracking. End costly stockouts and make confident sales decisions.
Dedicated Expert Support
Benefit from dedicated account management. Get fast solutions from one logistics expert who knows your business, reclaiming hours to focus on growth.
Streamline Your Supply Chain Name
Logistics Services For Your Industry
Ideal for established Australian businesses with consistent volumes (50+ orders/month) in food, pharma, or retail. Our scalable logistics solutions are not for startups or low volume hobbies.
Food & Beverage Logistics
Ensure HACCP compliance and product integrity for your perishable goods transport to confidently supply major distributors and retailers.
Pharmaceutical Cold Chain
Maintain strict Good Distribution Practices for sensitive goods and biotech samples, ensuring patient safety and regulatory compliance.
Importers & Distributors
Streamline your entire import export logistics from port to customer with a single partner for customs, warehousing, and national freight services.
Perishable eCommerce Fulfilment
Deliver a perfect customer experience with accurate, on time order processing for your temperature sensitive products.
Note: This service is not for businesses without temperature controlled logistics needs.
Note: This service is not for businesses without temperature controlled logistics needs.
How Our Integrated Supply Chain Works
Here’s how we deliver a seamless, fully managed logistics solution for your business.
Core Logistics Services
Specialised Warehousing
Your pallets are stored in our HACCP certified facilities, offering secure inventory storage with 24/7 temperature monitoring and full backup power.
Order Fulfilment
Our teams use warehouse automation and scanners to pick orders according to First Expired First Out principles, using insulated packaging to maintain the cold chain.
National Distribution
Our refrigerated transport fleet, managed by a state of the art transport management system, provides live logistics tracking and digital Proof of Delivery for a complete audit trail.
The Seamless Onboarding Process
Discovery & Solution Design
A deep dive call to map your workflow and create your unique Standard Operating Procedure.
System Integration
We connect our warehouse management system with your sales channels and ERP systems so orders flow automatically.
First Inbound Shipment
We coordinate and manage your first stock delivery, scanning every item into your live portal.
Go Live & Support
We begin fulfilling orders, with your dedicated partner ensuring a smooth start and providing ongoing support for logistics scalability.
Watch How We Simplify Cold Chain Logistics for Australian Businesses
See how WillCo takes the stress out of cold chain logistics from storage to final delivery.
Proven Results in Supply Chain Efficiency
From Spoilage Risk to Supermarket Shelves
European Foods Co. used our flawless compliance data to cut spoilage to zero, securing a national supermarket contract that doubled their business through scalable growth.
From Wasted Hours to WA Expansion
Coastal Craft Brewing achieved greater supply chain efficiency, reclaiming 10+ hours a week with our warehouse management system. This freed their manager to successfully launch their brand into a new state.
From Clinical Trial Risk to Flawless Delivery
A biotech firm needed to distribute critical samples with a strict 48 hour delivery window. Our validated process ensured 100% on time, in spec last mile delivery.
Transform Your Logistics with a Leading Third Party Logistics Partner
Partner with WillCo Logistics for a reliable, integrated supply chain that protects your products and your reputation. Get the peace of mind that comes from true supply chain optimization.
See How We’ve Transformed Australian Supply Chains
Our simple logistics onboarding process is designed to deliver significant, measurable results for your operational efficiency.
David L.
Supply Chain Lead, National Retailer
We moved from a larger provider and immediately felt the difference. WillCo’s proactive approach truly makes our Sydney cold storage management effortless.
Sarah T.
Business Owner, Innovative Pharmaceuticals
Their dedicated logistics account manager is a game changer. Getting direct answers, fast, has saved us countless hours and prevented critical delays.
Michael J.
Operations Manager, Premium Food Co.
WillCo Logistics transformed our inventory control. We now have complete visibility within their Sydney cold storage, which has completely eliminated our spoilage worries.
David Miller
Gourmet Foods Australia | Somerton, VIC
Seeing our stock levels in real time has been a massive win for us. Their tracking system is brilliant; we know exactly what we have in the freezer and where every shipment is. No more guessing games or stressing about inventory. The peace of mind this gives our operations team is priceless.
Sarah Chen
Fresh Produce Co. | Brisbane, QLD
The communication is what sets WillCo apart. With our last provider, I was always chasing answers. Now, I have a dedicated expert who knows our account. One quick phone call is all it takes to solve any issue. That level of personal service is incredibly valuable for our business.
Mark T.
Founder & CEO
Many 3PLs offer a rigid, one-size-fits-all service that breaks as soon as your business starts to grow. WillCo built a solution tailored specifically to our operational needs from day one. That’s how we’ve been able to double our volume without a single logistical hiccup.
Frequently Asked Questions
How long does onboarding take?
Typically 2 to 4 weeks. Our team handles the entire technical setup and supply chain software integration process for you.
How is your pricing structured?
We offer transparent pricing. You receive a fee per pallet for storage and a fee per order for our pick and pack services. Your quote will have a clear, line item breakdown with no hidden fees.
Am I locked into a long term contract?
No. We operate on flexible, rolling agreements. We earn your business every month.
How do you handle seasonal peaks?
We assist with seasonal demand planning. Based on your sales forecasts, we allocate additional resources for peak season logistics to ensure your dispatch times remain consistent.
What happens if my product is damaged?
We take full damage accountability. In the rare event of damage caused by our team, we will credit you the full wholesale cost of the product.
What kind of reporting can I expect?
You get 24/7 access to your live warehouse management portal for real time inventory tracking, plus a monthly performance report with supply chain analytics on metrics like inventory accuracy and on time dispatch rate.
What is your process for a product recall?
Our product recall management is swift and precise. Our warehouse management system allows us to instantly identify and quarantine all affected stock by batch number, providing a complete report for a fast and compliant recall.
Ready to Achieve Total Supply Chain Efficiency?
Stop wasting hours on logistics and get the operational streamlining your business needs to grow. Our integrated system provides the 24/7 stock visibility and expert support you need to scale with confidence.
Let's Discuss Your Supply Chain Management Needs
This is your opportunity to delegate complex logistics with absolute confidence. Let’s have a simple, no-obligation chat.
Get Your Free Quote Today
Fill out the form below. One of our senior logistics strategists will contact you today to build your custom plan.